Frequently Asked Questions
We have compiled a list of the questions we are most frequently asked, along with their answers. If you don't find your question answered on this page, please contact us.
Yes fully, for any paint spills or breakages that could happen during the work. I am pleased to say I have never made a single claim so be assured we are very careful. Buts its better to be safe than sorry!
Yes all estimates are free and I will call round at a time convenient to you day or evening!
In many instances yes I will be, with the help of the men who work with me. These are painters I employ on a regular basis and if I am not there all the time I will be constantly supervising the work. The men who work closely with me are professional and extremely responsible and conscientious. It has literally taken me years to build a team around me of decorators I trust and feel totally confident in, not only to provide first class work, but to respect and consider your needs and expectations. I am obviously totally responsible for the job being exactly what you want, and how we get there too.
As my business has grown I cant be on every job all the time but every aspect is under my close control and watchful eye and I will be there every morning and evening to speak to you to make sure you are happy.
Of course if it works out I could be on your job all the time but I feel I should be honest at the start and let you know it isn't always possible
In my quote I will approximate how many days we will take to complete the job. This will be as accurate as possible and provide you with the opportunity to plan ahead to order new carpet or furniture if you are doing a make over of a room or hallway.
Yes I can estimate emulsion quantity and recommend how much you buy, be that 2.5 or 5L at a time for each area. Most standard rooms take 5L to cover in 2 coats, unless it is over a very dark colour then a little more would be required.
Of course. All the reviews on this site are 100% genuine, unlike some others, and I would be happy to give, with their permission, emails or numbers of customers in your location or having similar work undertaken as you.
I think rather than feel awkward you should be comfortable asking for me to provide details of someone to back up their review in person. Many websites use fraudulent testimonials and job photos to enhance their look.
Yes of course I will measure the area being papered and tell you exactly how much you require in my quote.
Yes, having many years experience I can advise on colour combinations and effects. I will leave you a Dulux chart if required. Wallpaper makes a dramatic difference to a room and I can help with choosing a paper that compliments your decor and suggest where to get it.